Terms & Conditions

About Us Arnold Leather Goods are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the Contact Us page.

Our Contact details:
Arnold Leather Goods
Freers House Mill Lane Stebbing Essex CM6 3SN United Kingdom
Phone: 01371 856271
Fax:
Email: sales [at] arnoldleathergoods [dot] co [dot] uk




Copyright notice.
This website and its content is copyright of Arnold & Arnold Co. Ltd. - © Arnold Leather Goods. All rights reserved.
In accessing the Arnoldleathergoods website, you agree to the following: any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download to a local hard disk extracts for your personal and non-commercial use only.
You may not, except with our express written permission, copy, download, store in any medium, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.



Making A Purchase Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Mastercard, Visa, Maestro and Delta (Visa Debit). We do not charge for any item until it is ready to ship. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling All UK orders are sent by Royal Mail 1st Class Post. There is a £3.00 charge per UK order for Postage & Packing.
Delivery Schedule Orders in the UK are generally received within 3 or 4 days, Europe within 7 days and USA within 10 days.
At our busy periods, i.e. March, July, November and December, these times may be longer.
If you have a delivery deadline, please email us using the form on the 'Contact Us' page on this site to see if we can send it in time. We will reply as soon as possible.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All prices are inclusive of 20% VAT
Credit Card Security When you place your order at our website, you will be given a choice of paying securely either by Worldpay, Paypal or alternatively you can let us know your card details by telephone.
Guarantee We guarantee your satisfaction. All of our products have a 1 year guarantee in the event of faulty goods.
Reaching Us If you need to reach us, please email us using the link on the 'Contact Us' page, alternatively, you can call on 01371 856271 (International +44 01371 856271) or fax us on or write to us at Freers House Mill Lane Stebbing Essex CM6 3SN United Kingdom
Privacy Policy Arnold Leather Goods do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
arnoldleathergoods website purchases:
A product purchased from our website may be returned within 28 days of the date of dispatch. The product must be unused and in a saleable condition. Please state the reason for return. Please note all refunds will be for the full price paid for the product.
All shipping back to Arnold Leather Goods is to be paid for by the customer. Please post the item back to the address above in a padded envelope and obtain a free 'Certificate of Posting' from the Post Office; this is your 'proof of posting' in the unlikely event that your parcel does not arrive with us. Please note, we regret we cannot refund any 'Special Delivery' charges.
(This does not affect your statutory rights in the event of faulty goods.)
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm


Arnold & Arnold non website purchases:
A product purchased from us at one of the shows we attend may be returned to us for a refund only in the event of faulty goods. If you have just changed your mind about your purchase, a credit note may be issued upon receipt of the goods, as long as they are unused and in a saleable condition.
All shipping back to Arnold Leather Goods is to be paid for by the customer. Please post the item back to the address above in a padded envelope and obtain a free 'Certificate of Posting' from the Post Office; this is your 'proof of posting' in the unlikely event that your parcel does not arrive with us. Please note, we regret we cannot refund any 'Special Delivery' charges.